oliviatamccue

about everything, anything or something

College Application to Business Growth

Could college application process be leveraged to check the health of the business in workplace?

Parents, with high school children, have different level of involvement in the college application process.  Most strive for the match of their children to the best college for their path.   There goes this industry of SAT preparation, college admission, and all kinds of consultation, with prices that could go as deep as an expensive consultant in the workplace.

Like many other parents, we soon find that we are hearing a bit of the same thing over and over again – GPA (Grade Point AverageCollege next exit), SAT  and extracurricular.   Do these factors weigh the same?   They are all important in some ways.  GPA and SAT are more the entry criteria to be met, and extracurricular is relevant for those who meet the entry criteria.   If SAT is the more of an absolute standard, GPA is a bit relative to the peers in the school.  Unless your extracurricular is super unique, there is that entry criteria of GPA and SAT.   There is also that natural selection process where students would filter colleges based on their GPA and SAT to some extent.   Without the natural selection, the public and private Ivy would get far more revenue just from the admission application fee.

How does it relate to the workplace?   Many companies have strategies to sell in different markets. In health care, many companies would like to get the business of IDN (Integrated Delivery Network of facilities and providers that work together to offer a continuum of care to a specific geographic area or market.). In high tech, many companies may offer security products, cloud services or big data analytics.   In other companies, they may want to get business from particular customer segments, be in being SMB (Small & Medium Business) or Enterprise customers.  What are the GPA, SAT and extracurricular equivalent of the markets the company wants to get to?

Unlike college admission, where the GPA, SAT is well defined, it is not that obvious what their equivalent means in the workplace.  Yet, the similarity is that until it is clear on the entry criteria of the market, any effort to spare on “extracurricular like” is not going to yield much return on investment.

In the company you are in, how do they stack up?Business-Growth-Coaching-web

  • Does it know enough about the market segments to tell the GPA and SAT basic filter and entry criteria?
  • Where is it in terms of those criteria? Is it a GPA 4 out of 4, SAT 2400 out of 2400 where it is r
    eady?  Or is it GPA 3, SAT 1800 while the market is expecting GPA 3.5, SAT 2000, and there is work to be done?
  • For company not in position to meet the basic, are the next generation investments in line with meeting the entry criteria, or are they focused on improving the extracurricular areas?

When a company is clear and honest about what its GPA and SAT equivalent are for the markets, it is probably already winning half of the battle.

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A day in May

It is that same day of the year for me, and it may not be the same day for many others – the day we call it “birthday”. There are different birthdays, in recent years it is more about passing it quietly alone or with family.
Unlike the past nine years, this time, there is the increment at the tenth digit of a number we call “age”. As the tenth digit rolls to the new significance, it has gone its path beyond the half-time. It seems only days ago when I asked my brother, 2 years elder, what he did at the turn, he hadn’t done anything special.
When I asked my daughter what she would do on her birthday, the answer is, quite expectedly from a teenager, “nothing”.the-art-of-doing-nothing
“Nothing” is one of the difficult states to achieve for any living things. Does “nothing” include sleeping (could be), eating (could be), reading book (could be), exercise (could be), watching TV (could be). My “nothing” has not included a normal day of work. The “nothing” includes emailing my siblings, emailing my friends. Sometimes, these correspondences draw something that we don’t think of, things like “I try day-in-day-out to be good with people around me. Yet time and time again, discover the limitation and keep trying to be better next time.” It is the kind of thought similar to a tennis player hitting an amazing shot and then “how does this come about?”

My “nothing” includes nice gifts. On this day, a lovely thank-you letter from my daughter in Japanese that only the two of us understands in the family, what can be more heart-warming than that? My gratitude goes to my mother. Out of many unsuccessful attempts to have the kids to love any type of sport, my son gifts me a bunch of coupons that I can use to drag him to do exercise; the only catch is that his coupons have immediate expiration dates for many activities. To compensate, he also buys me something else. My spouse gifts me one of the most expensive caps, from Roger Federer Foundation, to go with my passion in tennis. And we share a tasty birthday cake from Paris Baguette.photo

In the end, who remembers our birthdays the most – it is the calendar of the computer as my eye doctor, my insurance company and many service providers would all remember, no matter how busy its processing is on the day, every single year. To be fair, the HR also remembers, for a company of over 1000 employees, even this is just from the computerized calendar, “it is the thought that counts”. The more memorable tend to be from folks that we haven’t heard from for a while; it is that type of surprise that we treasure in a bit unfair way.

Here we go, the life expectancy decreases as the appreciation and gratitude over nothing increases.

 

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Are you flourishing at work?

Just that happiness is a pursuit of so many, when I search books related to “happiness” on Amazon, some 39,453 matches are returned.

In his book “Floflourish bookurish”, Martin E. P. Seligman provides a visionary new understanding of Happiness and Well-being.  Both Happiness and Well-being are the topic of Positive Psychology.  Martin E.P. Seligman, Professor of Psychology at the University of Pennsylvania, has led the Positive Psychology movement for fifteen years, where the goal is about raising the bar for the human condition.  In as much as the national wealth is measured by Gross Domestic Product (GDP) or Federal deficit, there is yet a well-known metric to measure the well-being of the countrymen.

What is the Well-Being Theory?  It has 5 elements:  Positive emotion, Engagement, positive Relationship, Meaning and Accomplishment (PERMA).  This theory has far reaching effects including the idea and implementation of “Strength Finder”.

How would such a “Well-Being” index look like for a company workforce?  My starter …

Positive emotion: the ratio of positive emotion (feedback) versus negative emotion (criticism) in a day’s work.  Culture, the interactions across functions, the interactions among teams, the management style and the team would have their influence.  Do co-workers give credits to others?  Or do they criticize on others’ work?  And how is the annual performance review being managed?  D
Flourishing-Leavesoes
it focus on the accomplishments and build on strengths? Or does it look more for areas of improvements?

Engagement: the frequency of leaders communicates such as employee meetings, informal chat with workforce in the o
ffice, or that the leaders are being seen in the office.  The workforce treats co-workers and customers in similar ways as how they are being treated.   Much of the company results depend on an engaged (and committed) workforce.

Positive Relationship:  # of people in the company to become friends when the employee is no longer in the same company.   What does he/she say about this statement – “I have a best friend at work”?

Meaning:  the extent the work matters to the individual and he/she is willing to spend extra effort.

Accomplishment:  the extent the employee feels that he/she has achieved something at work.

Well-Being of the Workforce:  all things considered, the probability to stay in spite of another better offer; or reciprocal of the probability to leave without anything equivalent.   If people are leaving a position without a job in this tough economy, it is a clear sign that he/she is neither happy nor well.

How would you assess the company with which you are spending majority of your waking hours?

If it does not bring well-being to you, it may be time to change.

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Spring, Cough, School Trip, College Tour

In March, just the time to admire the beautiful and flowery spring, I got a sore throat and a cough. That could not be serious though it turned out to be much worse.   First week, the sore throat hit hard, the voice was gone and it was total tiredness regardless the hours of sleep; to make it worse, the cough was such that it was hard to lie down, hard to sleep well. Within a week, it was not just physically tired, but mentally exhausted. It was not possible to have fresh ideas or energy for anything. After three complete weeks, my body was 95%+ recovered. Thanks to the inhaler that helps to get my coughing under control, and even more to a Chinese prescription – Chuanbei + Honey (川貝+蜜糖) that finally took care of the cough.  After discounting the three weeks of recovering, March became a very short month.

What is the silver lining? As the diet was light and plain while fighting the symptoms, my stomach got a well deserved rest.

Spring continues to April.

During the school spring break, my son went to Washington DC with another 90 plus of his school mates. It is a 5-day 4-night trip where 3 to 4 boys shared a hotel room. It is a mystery “what hotel managers would like to accommodate a crowd of teenagers?” How was the trip rated then? Bad food, ok hotel, not much to remember about sight-seeing, out late and woke up early every day; and not to mention that the trip was expensive.   Against these odds, he likes it. Maybe just the experience of “away from home”, together with a nice comedy show and the freedom to stay late are priceless.

Within 10 hours of picking up my son from the airport, the whole family was on the road to south California. It was a 4-day 3-night trip.   My older child is 16 months before college years, about the time that join the crowd to do college tour – UC Santa Barbara, UC San Diego and UC Irvine, with campus walking tour from an hour to 90 minutes. We visited UC Diego and UC Irvine on the same day, so it was a LOT of walking. There is much to be told about a school from the tour, the student as tour guide, the campus landscape, the dining areas, the student demography and the students on the campus.UC

What can beat the scenic Pacific Ocean view from Santa Barbara campus? You can see dolphins and whales, according to the students. Just watch out for the bikers who have the right of way and absolutely no slow down at any crosswalk. “Fun” and “self-motivating” seems to be the theme in this campus.

How many times has the admission officer mentioned the word “competitive” at UC San Diego? San Diego gave that lovely international atmosphere with a beautiful weather and landscape. Together with a very good campus tour guide and a decent neighborhood, the whole family unanimously likes UC San Diego.

Irvine makes us forget that we are in United States. It feels like 90% of students are with Asian heritage, and to emphasize it more, there is a good array of restaurants on campus, including Starbuck Coffee. I bet the students do well in academics.

There is so much competition among California students. Good GPA and SAT are not enough; they need to be great plus impressive non-academic activities to be considered. Not to mention the competition at the more famous UCs like UC Berkeley, UCLA or Ivy League.

Isn’t this a bit like the US job market where the job seekers outnumber the job positions?

With the same high school results, most parents would not have been accepted by the same college where they graduated years ago.

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Are you stressed? Positive or Negative

Just that I have got stomach issue, for the last few months, gets me this question a lot: “are you stressed?” stomach_ache

So what is stress?  In the dictionary, the definition goes from “importance attached to a thing”, “phonetics, accent or emphasis on syllables”, “emphasis in melody” to “physical pressure, pull or other things”.

It feels that it is something natural that would happen, yet many prefer stress-free life these day.  Is stress bad?   It depends on how you look at stress and whether you are looking for positive or negative.

What could be positive stress?

When we are nervous, tightened up, could not sleep well just before an important presentation, recital, competition and the like, that we just want to do everything to be at our very best.

  • Tennis players playing in Wimbledon final or athletes competing in the Olympic games
  • Job seekers attending interviews of a dream company or a dream job.
  • Or presentation on topics that are important to you or the audience is important to you.

I think the physical body can take in the stress a bit, and earn the satisfaction of achievement after.

What could be the negative stress? Well, think of the stress in the following situationsLosing-it-Stress

  • In a (company or country) culture that you don’t understand nor appreciate
  • Tiring people dynamics that are in the way of your goals.
  • Overwork on something that you don’t care about yet with unrealistic objective.

How to manage stress then?  Simply increase the positive and reduce the negative.

Assuming the stomach issue is related to stress, I am thankful that my stomach is offering real-time response to the state of my mind.  This is how the body and mind connect, isn’t it?

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2013 Online Courses (all for free) Transcript

Further to the College Tiers in Online Classes, here is a summary of the Online Courses travelled in 2013 when the year is still visible in the rear mirror:

  • Software as a Service, BerkeleyX (www.edx.org), 6-week
    • What better to get first-hand experience of the Online Course Idea than taking a class, so this being the first one.  There is also intent to refresh knowledge in technology and more interestingly, discover what is taught in Computer Science Major between now and then (then is a 20+ years or so ago).  Most of the course material is the video-taping of the campus lectures.  It is enlightening to see how things become easier and more fun over time, in writing codes to achieve something.   The professors are passionate, engaging; material first class, and homework quite a challenge.   This requires time and effort on textbook and homework (coding and troubleshooting).  As everything else, we learn proportional to the effort, rated this as A.SaaS
  • Advanced Software as a Service, BerkeleyX (www.edx.org), 6-week
    • The 2nd semester of the above class.   I  particularly like the lecture of the last week where it covers career advice; a bit of the “from the class to life” perspective of Professional David Patterson.  Rated the same, with the teaching team A+.
  • Introduction to Data Science, University of Washington (www.coursera.org), 12-week
    • Big Data Analytics is another growing buzz.  What better to go beyond day-to-day articles than taking a formal training and for free.  It is not an easy one, covering the data manipulation, analytics anbig data analyticsd presentation.   Some statistics can bring you to knees and needs a take-2 of the video viewing.  The homework is challenging and interesting (e.g. data mining of social media to see what States have happiest folks; or predicting the survivors of “Titanic”).  I learn a lot in this class.  Rated this as A, and the teaching team deserves A+ with their effort to connect willing students with industry projects.
  • Inter Professional Healthcare Informatics, University of Minnesota (www.coursera.org), 10-week
    • Going from High Tech IT to Health Care related areas, I sign up a few health care related courses, this being one of the first, with an intriguing course title.   It covers good overview but not much depth; it also provides quite a number of references to where additional information can be found.   Rated this as B-.
  • Take Your Medicine – the Impact of Drug Development, UTAustinX (www.edx.org), 8-week
    • Continue the path to take more healthcare related course.  This is one easy course, learn some good concepts, yet, not much of an impression.  Rated this as B.
  • The Science of Safety in Healthcare, Johns Hopkins University (www.coursera.org), 5-week
    • Sign up to get a better understanding of patient safety.  Impressive teaching team, decent course material, homework was overdue by the time of my late enrollment.  If it is offered again, would consider a retake to complete the case study and participate in online discussion.  Rated this as B+.
  • Fundamentals of Clinical Trials, HarvardX (www.edx.org), 12-week
    • Intend to further the understanding the drug development process in Health Care.  Just Harvhealthcareard’s name creates sort of a higher expectation going into the class.  This is one serious class on the scientific, statistical, policy, and ethical aspects of clinical trials research.  It provides a comprehensive overview of the design and analysis of clinical trials, including first-in-human studies (dose-finding, safety, proof of concept, Phase 1), Phase II, Phase III, and Phase IV studies.   For the case study, it is easy to see many students putting in a fair amount of effort in it.  This is a 12-week course, with some more weeks to go.  No rating for now.
  • Think again, how to reason and argue, Duke University (www.coursera.org), 12-week
    • This is one of the few classes that I did not finish.  I sign-up not for myself, but more from a school-aged child.  The first couple of classes are basic introduction to valid argument, sound argument and deduction;  as it goes further, it goes deeper into reasoning and argument, and then it really gets the head spinning to figure out the validity and soundness of complex argument.  This is serious class, and helps one to develop a sound mind to assess the arguments of politicians, salesmen, and more.  Solid class material and pretty difficult quizzes.  This feels like a pretty good class for those interested in the field.
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Small town, big city, small and big company

Some movies describe life in small town as everyone knows everyone else; how gossip goes quicker than laser, the power of personal relationship and then come the plot.  My upbringing in city does not lend familiarity to life in small town.   In a city, it is more like people do not know their neighbor, or after saying “good morning” to each other, we are busy with our doings of the day.  After years, it is a comfortable habit in such detached interactions.

This small company gives me the experience of townsman.  At meal-time conversations, they talkSmallTown about individual co-workers and their years of history in the company – a bit like reading the People magazine.  And when things happen, they cite examples of “similar things happening in the past” and could get emotional. Behavior is not sophisticated and people could have open disagreements, yet there is a fair amount of intimacy, a bit like relatives who argue one day and reconcile later.  The decision making process may not be scientific nor result oriented, rather people oriented.  For people around in the company for a while and have the knowledge in the products, they could be pretty safe in the position no matter how ill-fitted they maybe for the current assignment.

If working in large cohongkongmpany is like living in a big international city like New York, Hong Kong or Tokyo, working in smaller company echo living in a town.  If folks in big companies talk about organizations, folks in smaller companies talk about people.  And if big companies make decision based on data and process and too much, smaller companies make subjective decision based on people they trust.  If big companies make each employee feel completely dispensable, does smaller company give employees more sense of importance?  If employees are used to constant reorganization in big companies, employees in this company still talks about re-organization of the company more than a year ago.

Such contrast creates the subtlety and the adjustment required to traverse from a large company to smaller company.

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A fast month of November

There are fast months and there are slow months.  March is one of those that feel very slow. November feels fast; it provides the festive spirit with Thanksgiving for family and friends, Black Friday and Cyber Monday for shoppers.

I am never a jogger – I have done some strenuous hiking, but having both feet lifting off ground at the same time (aka the definition of running) without rest is insurmountable.   In high school, I barely finished running 400 meters and almost joggercollapsed.   To jog a mile has been on my goal list for years, it is hard to comprehend why it is even difficult.  Recently, a health coach has recommended this C25K iPhone app – not C twenty five; it is “Couch to Five Kilometers”.  It is an eight-week training program to conquer 5 kilometers.   The first week starts with 5 min walk (warm-up), then repeat “1-minute run and 1.5-minute walk” with the last 5 min cool down, total 30 minutes of exercise, 3 days a week.   The 1-minute run is tough for me even jogging barely faster than walking.  I feel good enough at the end of the 30 minutes to have energy in the tank to do it the next time.  I am at the 7th week; by 8th weeks, most likely I could not finish 5 kilometers in 30 minutes (aka 3.1 miles in half an hour); yet I conquer my jog-1-mile goal and know that I can jog for 22 minutes continuously, no matter how slow.   This is the furthest I have gone in this arena!

The more yea-charlie-brown-thanksgiving-original1-660x371ars I live in US, the more traditional the Thanksgiving celebration has become.   The best thing for the kids is a week of school break.  Their relaxation scheme is simple – computer and lots of, sleep, and a small bit of TV.  For a few years, we have salad, Turkey, Ham and Apple Pie with ice cream.   This year, goose is added to the menu.  Why is goose more expense than duck or chicken?  Goose has a much lower feed conversion ratio than other poultries.  Looking at the inches of oil on the oven plate, it is probably not the best food for our health.  Once in a year, who cares?

Thanksgiving shopping is a practice of financial damage – we think we get good deals; and often buy things that are not needed.   It is a relief to be back to work after the Holiday, to switch from spending mode to earning mode.  These days, the delivery folks no longer call to schedule delivery, they leave whatever-ordered just behind the backyard door.

The month concludes with checking out “things to do at the end of the year for tax planning and investment rebalancing”.

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What a month of October!

I live in a i_330_330_100_1331455533__mr_very_busyplace where month of October always ends with Halloween trick-or-treat.  This type of certainty is reassuring.  Children give us a deeper appreciation of the Halloween festival – from the neighbor kindness in giving-away pumpkins, to creative costume design, to the actual evening, not to mention that it announces the arrival of November with Thanksgiving and December with Christmas.  These are things that bring warmth in the colder months of winter.

What can make a month long?  Well, it could be visiting families, could be kids’ examinations and could be presentation to executives at work; or simply chronic symptoms, fitness or household chores.  I got a dose of everything plus more.  It has been a testing time physically and mentally.  When it is over, it leaves with nice memories.

Visitor is a good motivator we put our house in good order.  Three family members coming from afar are memorable occasions – one on business trip, two on first leisure travel after their retirement.  Family gathering, at my age, is less about exotic sight-seeing, more about doing regular routines together.  Well, small city busy lives – they were surprised when I asked “would you be very surprised to see each other on the same flight from Hong Kong?”  They arrived on the same flight.  The once-in-a-decade government shutdown derails their once-in-a-decade US plan to tour the beautiful Yellow Stone National Park.  According to some survey, what the US citizens missed the most has been National Parks closure during the shutdown.  This, by itself, is telling, isn’t it?  Amidst the disappointment, they have been able to detour to an East Coast trip visiting New York, Boston, and Washington DC. murasakibara_totoro_is_a_very_busy_boy_by_hyuugalanna-d59n0xw

Something takes up at least an hour or plus most evenings.  It is for the preparation of my son for the 7th grade ABRSM piano examination. Tiring as it is, I truly appreciate how it pushes him to improve with hours of practice.   To provide feedback needs attention, I am amazed how a piano piece can sound so much better with skills.  It is rewarding that he feels the improvement himself and knows that the hard work pays off.  My daughter takes her very first and important SAT examination early October.  When the result is out, it is a pleasant surprise that her first trial has met both her and parents’ expectation.  The good news is she can be more relaxed with her future attempts.

At work, preparing for executive presentation is often not about the workload, more the stress associated with everything that we do the first time.  At the end, the presentation goes well.

I treasure the gatherings, the memories and the results in October, happier to say “Good-bye October”.

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Stomach Issue

Since summer, an intermittent stomach pain has been with me.   It does not need invitation and comes at times it chose and often at inconvenient times when I am in the middle of something.

It is almstomach_acheost always that people’s reaction to stomach problem as “are you stressed?’  Some gives an assertive remark of “stressed”.  Even the doctor would ask “are you stressed?”   No matter how, the response would come back as “you get it, you may not know.”  After hearing this the nth time, the group opinion wins over, what else can I say?

First, the internal doctor (internal doctor is really not internal more like family doctor) advises me of over-the-counter pain treatment, with a limited diet.  A limited diet is not fun, and brings to laser focus the enjoyment of food in our everyday life.  There goes the daily coffee or milk tea; then goes the spicy food, then goes the fruit, then goes the vegetable, sashimi…  And as the pain does not subside, there remains banana, rice, saline crackers and just a bit more.  I want this uninvited guest to go away, but it chooses to stay.

After another round of doctor visit, I land on the Gastroenterology section – GI.  Having a GI to see you is a challenge to the body whether it can cure itself in time before the GI appointment.   Some GI specialist has a wait time in months, and some has a shorter one in weeks.  By demand and supply, what does a shorter wahealth-is-wealthit mean?  I don’t want to know.  This case is not so very special; a shorter wait seems a better choice.   First visit results in various types of tests, and fortunately, nothing disastrous comes back.  Neither do they tell the root cause.  Next up is to see what is inside (endoscopy test).  The diagnosis is out with an ulcer – ulcer is like a cut in the stomach lining, the root cause is out.   Two weeks of medication have not covered it, another 6 weeks ahead.  The good thing about medication is that it creates a barrier for the pain to visit.

Am I stressed?  I am certain that the stomach problem and its impact on my food consumption have caused me stress.

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