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Interview questions and me


job-interview
Have you been an interviewer?   As you prepare the questions, have you thought about how you would answer the questions as much as what you expect them to be answered?  Sometimes, pondering the questions could be refreshing.

For me, interview is about communicating (positively) about the company and job to the candidates, getting the candidate to the natural zone, and conducting an assessment whether he/she will be successful in the position and future ones in the company.

If the company is big enough, the candidate may end up spending happinessmore time doing other jobs than his/her first position. With that, listening skills, communication skills, self-management, versatility and ability to learn become as important as the current job fit.  Among these skills, listening skills seem the most under-appreciated.  It is a skill that seems to disappear over time; it takes lots of practice to keep the curiosity and humility.  We don’t learn things by saying what we already know; we know new things by asking questions and seeking a new answer.

For the interviewees, there could be translations for some questions.

“How do you deal with difficult people?” Are you telling that there are difficult people waiting?  It would be interesting to see the interviewer’s response to “how would you describe your coworkers?”

“How do you work with younger people?”  Seriously, the question alone is on the borderline for age discrimination.  It shows an inexperienced interviewer and the existence of young guns around the company.

“How do you deal with ambiguity?”  You just tell that there is ambiguity or there could be more changes ahead.

“How do you handle conflict?”  This is a difficult one, it is hard to think of a job that does not involve conflict, but maybe there is a bit more here.

“What gets you up in the morning?”  “my alarm clock”?  This says something that thquestionse motivation is valued and needed.

“What is your passion?” This is really about what you like the most in the job?

How about these questions that I got from a friend? Worth to ponder.

  1. Am I making a difference?
  2. Am I being stimulated intellectually?
  3. Am I growing professionally?
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Good to Great, is it?

First Garden Harvest

First Garden Harvest

It has been seven months since starting in the company which I had wanted to get in for some time.  Why would it be sophisticated to write about it?

Against an odd of one in hundreds, getting a job offer was among those moments of dream coming true.  At the start, there was the constant reminder that it would take a while to know enough to contribute.  As such, other than an occasional worry of under-performance, it was back to college days surrounded by smart minds, healthy food, supportive coworkers, intelligent speakers and lots of freedom.  Many co workers are at the early stage of forming a family, I run into more folks expecting a baby than seeing any slackers.  With steady meals, nice gyms and tennis clinic, It is rejuvenating.

if_you_can_dream_it_you_can_do_it_mug-p1682003925297081092otmb_400There is no lack of encouragement to ask many questions.  That sometimes translates into effort to overcome a self-inflicted intimidation factor as people around are smart and young.  The laissez faire culture nurtures self motivation and some never-enough sentiment though freedom also breeds insecurity and alignment issue.  In comparison, the status report and weekly progress report, adopted in traditional companies, give more gravity, even it becomes counter-creative over time.  A majority of hard-core engineers in a house don’t make much of a social environment, nor business-savvy organizations.

Even the best company has the similar ingredients as other good companies, just being cooked in different dishes – tribal hierarchy takes the place of organizational structure; voice of workforce survey exists in different names; employees have similar concerns on commute and work-life balance; and then that performance evaluation process.   It is more the accumulation of small differences that make the company look distinctly different from others.

dream-quote - cs lewisThe longing of a dream is gone at the same time when the dream is realized.  Friendly co workers warned, with certainty, a plateau would be ahead, and likely a sense of disorientation for a period of six to twenty four months (or forever).  It is a new cycle to start from somewhere again. And one tends to morph into similar species of the surrounding.  It reminds me of the beginning in another high-tech company many years ago.

Is there an easy way to answer “how do I feel about the company?”  It is not everything great but is hard to explain adversity when others think it is all great.  Maybe what matters more is do the best and dream on.

 

 

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Another chapter

Transitioningpage-turning to a new company is no easy task, yet the experience is often among the memorable moments in our career.  It feels like an exciting traveler to a foreign country of different culture and a different language. Like a traveler, there are many things that the initial impression could define the remaining journey.   It may be uncomfortable, it may be surprising; yet, it is rejuvenating.

First, what is the language of the company?  Every company has its own language, glossary and intriguing acronyms.  Is it a different dialect, or a totally different language from what you know? The former is easier to understand, the latter is a test of both the intelligence and confidence.  Intelligence, as it is, to try to make sense for every single in a few words understood; and confidence to have the courage to ask questions.  Like many other things, we become more adaptive with more experience of similar kind.  Knowing a place takes time and effort.  As difficult as it sounds, the learning slope is amazing – just like an infant discovering new things every day. That speed of learning would not last long, so it is worthwhile to savor the moments.  if_you_can_dream_it_you_can_do_it_mug-p1682003925297081092otmb_400

What about the leaders and the countrymen?  Are they friendly or hostile?  Are they helpful?  Are they down to earth or full of BS?  We should consider lucky if the new environment is one of the friendly and supportive environments, yet better to take nothing for granted.  Even if it is not, it may be a good healthy ambition to think about how to make the environment better.  In many ways, the instinct could be developed pretty quickly on your love, like or dislike of the new environment; and that could stay with you for a long time.

Then, how do you feel the job relevance versus your personal value?  Whether it is a big company or small company, it is ideal to get that relationship between the job objective and the personal ‘mission’.

I talked about having an entrance and exit criteria for a new position a few months ago. Maybe the thought of having exit criteria is a telling sign that the last job has been a transitional one.  This time, there would be no exit criteria but to experience both feet in for a bit.

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Real Diversity

The United States federal laws protect against employment discrimination based on race, sex, religion, national originworkforcephysical disability, and age.  Setting that aside, most (large) companies work diligently to comply with the non-discrimination.  Yet, there is often the perception of the workforce and culture for any company.  Great companies not only follow the law, indeed, they actively embrace a diverse workforce; see a correlation to ideas, innovation, better solutions and better products.

How could we tell that a company is taking a non-discrimination requirement into (better) diverse workforce?  The diversity starts with the feeders (hiring) rigor.  For a glimpse,

  • How clear is the job description?  Ambiguous job description breeds interpretation, preference or bias.
  • How rigorous is the interviewing process?  How well are the interviewers trained? How prepared are they in meeting the candidates? Lack of objective assessment cultivates subjective opinion within our comfort zone.
  • Who makes the hiring decision? Much perception could be built in the first encounter base d on race, gender and, no lesser extent, age. Is the hiring decision made by a committee who has not met the candidates or by the interviewers?
  • How is the background check done?  When it comes to a diverse workforce, there could be people from all different backgrounds.  Does the background check cover not just the qualifications in US, but also worldwide.

Starting with job description, some postings look more like a copy-and-paste of a template.  Well, there could be benefits to have a general description. Let’s say the application lands on a phone interview.  In the first few minutes on the phone, it is guessable the interviewer has reviewed your resume and prepared the questions.  There are phone interviews that convince you of solid assessment.  There are those that leave you intrigued what the interviewer could get out of the conversation.  When there is ambiguity, there is more room for bias if not unconscious discrimination.

If an unprepared phone interviewer passes you, there is more to see from on-site age differenceinterviewers.  If again you run into unprepared interviewers or ask so general the questions, it is hard not to question that they are likely to recommend candidates with similar profiles as themselves. Unprepared interviewers are either overloaded or hiring is not their priority.  Neither seems to represent the position well.  And how likely would these companies embrace diversity in their core values?

For companies that take the effort to have a separate hiring committee to make hiring decisions, they often put high priority on hiring; already have better job posting, content-rich phone interviews, penetrating on-site interviews; predictably end up with a more diverse and high performing workforce.

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Can the health (care) challenge be solved?

A round trip career journey from high tech to health care locale is rewarding and revealing.   The experienced in health care give the advice “if you have been to 10 hospitals, you have been to 10 hospitals”, meaning that generalization is not wise, nor should we expect standard best practice much among medical facilities.  With this wisdom, my brief trip to one position at one company in the health care locale lands me absolutely nowhere close to understanding the industry.   On the other hand, it is a poorly performed area against many other countries, in both the quality and the cost of the care.   The first time we run into a problem, it is someone else’s problem; the second time on the same problem, it is becoming our problem.   The challenging state of health care industry creates a harsh reality that the problem is for anyone and everyon586420-rubiks-cubee to solve.

A few high-tech giants are getting into the challenges in an appropriate way, leveraging their strength.  “Search” company looks for correlation between longevity and people attributes, that is brilliant and disruptive in the sense that if we know how to live long and well, would we rather have that, than spending our late years relying on increasing level of medication; “smart device” companies are getting into Apps on biometric data, also great in the sense to create health awareness; “computer technology” companies are providing computer capacity to expedite genomes analysis.  Not to mention other big ideas.   Where there are opportunities, where the bright minds go.

Do we see that the existing health care challenges could be solved with existing knowledge, experience and relationship; or do we see the need of fundamentally different approach and mindset to address?  How could the high tech industry possibility help to improve the current state in health care?

  • Engineers thrive in solving problems.
  • High tech. industry generally relies on abilities, automation and skills more. Experience is where the wisdom, the knowledge and common sense are mingled with status-quo and inertia to change.  Experience alone may not create solution for an area that needs dramatic changes.
  • They bring in fresher perspective.
  • They are more adapt to dramatic evolution and constant changes, and generally excited about new ideas.CelebratingLife

The difference between what we do and what we are capable of doing may be sufficient to solve most problems.  It gives hope to see the crossover from high tech to tackle the big health (care) challenge.   Let’s hope for a sincere collaboration for the well being of tens of millions.

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Transition out

How often are we in situations with a current job and another job waiting? I call it luck.

Come to think of resignation, I have only done it once before.   Back then, it was different outlook towards life – leaving a reasonable job in a big company and figuring out what the next job would be, after three years of working.  As the years go by, we have more responsibilities and more need for security, than in the younger days where the (perceived) opportunities were abundant. transition

Some says it is better to do resignation on a Monday than a Friday, so as not to upset other’s weekend.  That is thoughtful.   As simple as “I have taken another offer”, it is a delicate situation to do it without hurting feeling, and exit with a decent sentiment on both sides that may cross path again.   Whatever one feels about the company, the reason for departure, if asked, is better expressed by the excitement in the new opportunity.

As to the question “Are there something I can do?” –  If a person informs the supervisor about a job offer before accepting, there is a fair probability in the department of retention.  In situations that the offer has been accepted, it would be less chance the person would change mind.

When the resignatSelf-Confidence-GSalam.Net_ion is accepted, the discussion of last day would be the final piece of puzzle.   How do we settle any gaps?  Guiding the discussion towards “what needs to be done?” would be a lot easier than answering “when would you leave?”  It is simply a matter of writing up the areas of responsibilities and how long the transition could take if a warm body is available.

How do we break the news to others?  For the few close contacts, a personal update would be nice; otherwise, better to leave it to the boss.  The news network is powerful.  No-one is indispensable after all.

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So what is after interviews

The imminent possibility of a job offer, after rounds of interviews, is weird territory.  It is exciting, it is huge boost to self-belief; it is also tantalizing.

It is a road much less traveled.  Many go through phone interviews and never heard from the recruiter agdream-job-nowain.  A small number of phone interviews, ends up with onsite interviews, and even that often end up not going anywhere, other than another experience. In an even smaller subset, there is a call from the recruiter informing “you get it”.    Like a tennis tournament, there is only one person getting the trophy; the early rounds are resumes, cover letters, email, maybe phone interviews; and the latter rounds are equated to on-site interviews.  Disappointing as it may be, losing in early rounds is less damaging than losing a close final. .

How would one live the days, when the recruiter tells “you get it” and “you would be presented an offer a few days later”

The first moment of knowing is huge and is among the moments of life, not much different from receiving an admission letter from the csmiley faceollege of the top choice. The heart would beat at a rate in par with where the position and the company rank among the wish list.  The excitement is followed by a challenge to focus on the present.  The mind, wonder towards the new world, presents an uneasy barrier to stay in the present.  Not just that, it draws a different orbit for all future meetings and future due dates at work, with many of those futures you would no longer make happen.  Along the way, there are questions and doubts too – “would there be change in the decision?”; “what would the terms of offer be?”; “what is the decision criteria to accept, negotiate or deny?”; “would the new position warrant a change”; “what are the adjustment and adaptations required?”. Until the final decision is needed, it is not always obvious on how much we fear or embrace a change in landscape.

The more excited the opportunity, the tougher this transitional period could be.  It is stressful but a positive kind of stress.

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Another year

Yesterday marked the 2nd anniversary since I left the company of more than twenty years.  There are different types of relationship, not just with aCupcake with Two Candlesnother human being. There is relationship with a country, with a company or with an organization.   Whatever it is, it takes some courage to get out of a long-term one.

The first year often feels more dramatic.  That drama dims a bit when new experience starts to take its root.  Time is the mother of forgetfulness.  As things move further in their rear mirror, it establishes more clarity on how those past experiences have become part of the journey, which shapes our values, practices, and perspective more than we think.

Back working a full-time job provides some routine. It is quite an attractive experience, to work in a company hundred times less in number of people and hundreds times less in revenue, in a different industry. I am lucky in the transition from high tech to health care industry, with some real successes while not getting into long hours or commute nightmare.  Alooking for sunshine half dream comes true may turn out to be different from the imagination.   There is something missing in reality, a different reason on different days.  It is like a bird in a tree-hopping mode, before sensing the right place worth to settle down again. I receive a good advice to write a new description of a dream job, which I believe applies to all job seekers.

For many job seekers, finding a job is a full-time job.  For those with a full-time job and looking for a change, itis like working one and a half job, probably cannot afford as much time on cover letter, company research or interview preparation.  It is a distraction to existing position; on the other hand, a person, desiring better opportunities, is often more proactive, in better mentality and has higher standard in their output.

The MOOC (Massive Online Open Courses) continues to be the gold mine to find new learning and it seems surprising that it has not gone to the mainstream education yet, especially college cost is so formidable.  Among the courses, the “United States Health Policy” offered by Harvard converts a seemingly laborious topic into rich content and enjoyable sets of lectures.

Among the few books read, this is the one that I would read again – “Man’s search for Meaning”, a 1946 book by Viktor Franki chronicling his experiences as a concentration camp inmate during World War II, and his psychotherapeutic method.

The highlight of the second year has rightfully been the almost month-long summer trip to Hong Kong; and all the gatherings with family and friends.  It takes another adjustment to get back into the work groove as it ends.

 

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Experiencing Interview

Interviews provide a path for first hand information about many things of a company. The process, the way interviews are conducted, the questions being asked and the style of interviewers all reflect company DNA. Experiencing a company through on-site interviews provide solid insight to how well the company selects hire, which tells a lot about the “future” well being of the company.

When an applicant passes some rounds of phone interviews, the next thing is likely to be an onsite interview. If the phone interviews are like the early rounds of a tennis tournament, the onsite interview would be the semifinal or final. It is a day’s life at the campus meeting with a number of employees and Q&A. On that day, it shows the company in human form, and reflects what the company is looking for and how one stands in terms of fits.

Acing interproblem-solving 2views are not only about an offer. Interviewing is finding answers to the “competence”, “compatibility” and “chemistry” between the two parties. An effective interview provides laser clarity, and minimizes ambiguity to those questions. I am lucky enough to experience this top notch onsite interview at this world famous technology company. It is revealing, energizing and opens up the window of learning.

The experience helps to check our perception of the company through conversations with real people who have worked there from less than 2 years to over 13 years. The responses to “how do you like the company?” are a repeating theme of “I want to retire with this company”, ” I cannot think of working for another company”, “I really like it here”, “I have a chance to work with so many smart people”, “this would be the last company I work in”. It is hard to imagine this company could fail, with this level of pride, loyalty and talent.problem-solving

The kinds of questions being asked reveal the quality of people, how the company works and the day-to-day challenges. Great interviewers ask insightful questions to tie them to the profile that best fit the position and reveal the ability of the candidates. While answering the questions, not only the brain works in overdrive, there is also the experience of an ongoing flow of learning to become a better interviewer in situations of role reversal. On the day, there are quite a bit of questions on resolving disputes among technical teams, how to seek support from technical teams, how to use data/scientific models to solve problems, mostly around solving either a real business need or a day-to-day math problem on the spot. Those on-the-spot problem solving is toughest esp. in the latter part of the day, when the head is getting dense. It is truly telling how a person can meet the ambition of solving difficult problems. It is all about ability not so much about experience nor people skills.

An effective interview not only helps both sides to answer the “competence”, “compatibility” and “chemistry” questions. It is a learning experience, a chance to connect with folks and understand where one still can improve, all in one day. At the end, the question may be very simple “do you enjoy the day?”  That can tell if the company is a fit for you.

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Interviews

Interview is a confident booster for job seekers.   A stretch, without job leads, bears searchers down.  Days with interviews feel differently, not just that it offers hope for a position, also how well we perform in the conversations.

recruiting-interviewThere are some interviews that I rather not have.  These are where the interviewers ask repeating question why you apply the job, and then challenge with a variety of expectations of the positions, on or not on the job description.  This is as if, the person thinks there is a gap in your resume, and he wants the candidate to quit applying.  These hiring managers impress me with management style of expecting the staff to do a lot, and a mistake could reinstate the doubts, and that the interview is a waste of time.  Doubts are contagious – when the interviewer doubts, the doubt is passed to the interviewee on what it would be like to work day-in-day-out with the hiring manager who is demanding, but not inspiring nor trusting.  These interviews end with a sign of relief, and a mixed feeling of how to write the thank-you note or how sincere the hope is for a follow-up or offer.

Many interviewers ask the behavior-type “what if” and “tell me a situation” questions.  Human Resources often provide their interviewers a list of similar questions.  In some way, it tests if the candidate comes prepared.  Could these questions predict how well the person would perform on the job?  Considering how few questions could be covered in a 45-minute interview, the answers represent such a tiny portion of the experience.   As a candidate could improve his showing with intense preparation ahead of time, these questions reflect somewhat the candidates’ intent and diligence, which could affect the future job performance.

I enjoy inspirational interviews, those with bold questions, difficult situations, creative problems that you have not heard of; without a choice, the mind needs to focus, and the brain has to spin harder. These questions dig in the thinking process, creativity and confidence.  The sessions are intense, memorable and provide a leSelf-Confidence-GSalam.Net_arning experience.  I have experienced more of these interviews from promising start up or best companies to work in. The interviewers show trusts in the ability of candidates and often offer hints to put the candidates at the best.

Excellent interviewers take the time to study a resume, and ask unique questions to learn about the candidate as a person, and how he fits the position.  These interviewers reflect their company the best, where they value the unique perspective of the staff and consider how to make the best use of.  For example, if they spot a unique combination of experience, the interviewers would show curiosity to learn more about them; or if they spot a big decision made in the past, they would ask about it.

The interview experience often confirms the quality of the company. The workforce makes a company mediocre, good or great.

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