Since last year, my day job has been about Artificial Intelligence (AI), more specifically Generative AI. I believe AI is a real deal not just for its utilities but also for its many game changing potential on human needs. I spend time sharing tips and encourage more to use the technology for their benefits. I spend a decent amount of time in an effort to democratize AI.
The most beautiful AI interaction turns out to be in a situation when I least expect it to be.
Soon reaching its 100 years old, International Toastmaster Club has over 200,000 members in more than 14000 clubs in more than 140 countries.Toastmaster is all about communication excellence, and for 100 years and counting, Toastmasters have been expressing themselves better, practicing, and evaluating in a fun club environment, shining all around the world. Once a distinguished Toastmaster club president, I stay as an active Toastmasters, making speeches occasionally.
A few months ago, I could not be more surprised to find a new member with speech disability joining the club. Let’s call her Lady M. Lady M makes unrecognizable squeaks, her hand movements are sporadic, her facial expressions are different, her muscle movements are obviously compromised. That constantly reminds me of the limitation and likely hardship she encounters. Her presence brings that tiny discomfort that no-one really wants to show.
Over time, Lady M has proven to be an enthusiastic member. She is very brave. She wants so much to participate, including the table topics where one gets a short prompt to deliver a one to two minute impromptu speech response. Technology has come to her aid. She can type up her thoughts in group chats instead of speaking. Yet, her chats are hard to comprehend, the sentences are grammatically incomplete, and we cannot make sense of the words. Needless to say, most, in the club, have felt uneasy because of our limitations to interpret meaningfully what she has shared. We have been candid to share that we do not understand. She is not deterred and has kept participating to my utmost admiration.
Something happened in one recent meeting. In that meeting, I hosted the table topics. I called out a few club guests, gave them prompts, for them to deliver an impromptu speech. I was about to conclude, when I got a glimpse, on the zoom window, that lady M was waving vigorously to get attention and to participate. I ended up posting the prompt in group chat for her to post a response. The reply was equally incomprehensible. AI has come to our aid this time. The president came up with the idea to use AI. Rather than reading out the group chat of Lady M word by word, the president copied and pasted to the AI ChatGPT, and asked AI to help us to comprehend. Afterwards he read out the AI-enhanced impromptu response. How well has AI interpreted lady M? Judging by the reaction of lady M, it came across that, AI has read her mind better than any human toastmasters attending at the time. I have not seen lady M happier. That expression of feeling heard and feeling understood made a beautiful face.
Maybe we are bound by our learned grammar, words and languages. AI has gifted us this ability to better understand each other without that boundaries.
A week after, at the Club, lady M was there again. This time, she shared that her father just passed away. In times of life’s most difficult moments, we hope her participation with the help of technology has brought her comfort and courage. We found her voice through Artificial Intelligence.
oliviatamccue 
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